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OCR: U.S. NETWORK SUPPORT AND INTEGRATION SERVICES SPENDING $22,5000 $20,000 Network support & maintenance if Network operational services $17.500 @Network implementation services -? Network consulting services $15,000 $12.500 $10,000 $7.500 $5,000 $2.500 1997 1998 1999 2000 Source: Iritem ational Data core: Figure I. These figures project a steady incline in the outsourcing of various network support and integration services. A key impetus in this trend is the increase in the number of mission-critical applications, which are particularly detrimental to the bottom line when a network failure occurs.